To set up and use NTU Singapore (Nanyang Technological University) VPN, follow these steps based on the available information:

• For Windows/macOS:
  Download the Cisco AnyConnect VPN client from NTU's official IT portal:
  https://ntu.service-now.com/sp (login required).
  Alternatively, visit: https://vpn.ntu.edu.sg.

• For Mobile (iOS/Android):
  Install Cisco AnyConnect from the App Store or Google Play.

Connect to NTU VPN

1. Launch Cisco AnyConnect.
2. Enter the VPN server address:
   • Primary: vpn.ntu.edu.sg
   • (If needed, check NTU IT for backup servers).
3. Log in with your NTU Network Account (e.g., STxxxxxxx or staff ID) and password.
4. If prompted for 2FA (Two-Factor Authentication), approve via the NTU SingPass app or SMS.

Troubleshooting

• Connection Issues:
  • Ensure you have internet access.
  • Try switching between Wi-Fi and mobile data.
  • Check for updates to the Cisco AnyConnect app.
• Authentication Errors:
  • Reset your NTU password if expired.
  • Contact NTU IT Helpdesk (helpdesk@ntu.edu.sg or +65 6790 5766).

Notes

• NTU VPN is restricted to students/staff with valid credentials.
• Some services (e.g., library journals) may require additional login via NTU SSO after VPN connection.

For the latest updates, refer to:
🔹 NTU IT Services
🔹 NTU VPN Guide

Let me know if you need further assistance!